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Direktori : /home/vacivi36/public_bakcup/suporte/include/i18n/en_US/help/tips/ |
Current File : /home/vacivi36/public_bakcup/suporte/include/i18n/en_US/help/tips/manage.schedule.yaml |
# # This is popup help messages for the Admin Panel -> Manage -> Schedules # # Fields: # title - Shown in bold at the top of the popover window # content - The body of the help popover # links - List of links shows below the content # title - Link title # href - href of link (links starting with / are translated to the # helpdesk installation path) # # The key names such as 'helpdesk_name' should not be translated as they # must match the HTML #ids put into the page template. # --- schedule: title: Schedule Definition content: > <b>Name</b>: Unique name for the schedule. <hr> <b>Type</b>: Choose the type of Schedule. <span class="doc-desc-title">Business Hours</span> defines the hours that are included when calculating SLA hours, whereas <span class="doc-desc-title">Holiday Hours</span> define hours that are excluded. <hr> <b>Timezone</b>: Choose the time zone for the schedule. It's recommended that you leave it empty for a <span class="doc-desc-title">Floating</span> time zone. <br><br> Floating time zone allows for times to be relative to the effective time zone at the time of use.