Current File : /home/vacivi36/www2]/suporte/include/i18n/en_US/help/tips/staff.groups.yaml
#
# This is popup help messages for the Admin Panel -> Staff -> Add New Group -> User Group Form
#
# Fields:
# title - Shown in bold at the top of the popover window
# content - The body of the help popover
# links - List of links shows below the content
# title - Link title
# href - href of link (links starting with / are translated to the
# helpdesk installation path)
#
# The key names such as 'helpdesk_name' should not be translated as they
# must match the HTML #ids put into the page template.
#
---
groups:
title: Groups
content: >
Groups are used to define an Agent's permissions in the help desk.
Groups can also grant access to Departments other than an Agent's
primary Department.
status:
title: Status
content: >
If <span class="doc-desc-opt">Disabled</span>, Agents assigned to
this Group cannot sign in and will not receive Department Alerts
& Notices.
department_access:
title: Department Access
content: >
Check all departments to which the Group members are allowed access.
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