Current File : /home/vacivi36/www2]/suporte/include/i18n/en_US/templates/email/message.autoresp.yaml
#
# Email template: message.autoresp.yaml
#
# Sent to a user when the user posts a new message to a ticket. This can
# happen if the users responds to an email from the system or visits the
# customer web portal and posts a new message there.
#
---
notes: |
Sent to a user when the user posts a new message to a ticket. This can
happen if the user responds to an email from the system or visits the
customer web portal and posts a new message there.
subject: |
Message Confirmation
body: |
<h3><strong>Dear %{recipient.name.first},</strong></h3>
Your reply to support request <a
href="%{recipient.ticket_link}">#%{ticket.number}</a> has been noted
<br>
<br>
<div style="color: rgb(127, 127, 127); ">
Your %{company.name} Team,<br>
%{signature}
</div>
<hr>
<div style="color: rgb(127, 127, 127); font-size: small; text-align:
center"><em>You can view the support request progress <a
href="%{recipient.ticket_link}">online here</a></em>
</div>
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