Current File : /home/vacivi36/www2]/suporte/include/i18n/en_US/templates/email/task.activity.alert.yaml
#
# Email template: task.activity.alert.yaml
#
# Sent to agents when a new note/message is posted to a task.
# This can occur if a collaborator or an agent responds to an email from the
# system or visits the web portal and posts a new message there.
#
#
---
notes: |
Sent to agents when a new message/note is posted to a task. This can
occur if a collaborator or an agent responds to an email from the system
or visits the web portal and posts a new message there.
subject: |
Task Activity [#%{task.number}] - %{activity.title}
body: |
<h3><strong>Hi %{recipient.name},</strong></h3>
Task <a href="%{task.staff_link}">#%{task.number}</a> updated: %{activity.description}
<br>
<br>
%{message}
<br>
<br>
<hr>
<div>To view or respond to the task, please <a
href="%{task.staff_link}"><span style="color: rgb(84, 141, 212);"
>login</span></a> to the support system</div>
<em style="color: rgb(127,127,127); font-size: small; ">Your friendly
Customer Support System</em><br>
<img src="cid:b56944cb4722cc5cda9d1e23a3ea7fbc"
alt="Powered by osTicket" width="126" height="19" style="width: 126px;">
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